Big Macs Auto Sales - WORST CAR LOT EVER

0 comments

Bought car from this dealer that was a major overpriced lemon.The salesmen and managers lie, the have no consiences whatsoever and their vehicles suck.

Most need at least minor repairs, and some like mine need major repairs. The people who work there and obviously the owner as well do not care about us hardworking consumers or how bad they screw us. Yes they can get you a loan if you have bad credit, but I warn you...

if you are trying to rebuild your credit or do not have hundreds much less thousands of dollars to throw away DO NOT GIVE BIG MACS YOUR BUSINESS!!!Our car has been nothing but a money sucker and we are stuck with a very large loan for a vehicle that is nothing but a pretty piece of ***.

Review about: 2002 Ford Focus.

Big Macs Auto Sales - Best service ever

Vancouver, Washington 2 comments

surprised

I didn't know there were any car dealers left that believed in customer service! Theses guys treated me great even though i have bad credit. Very Surprised!

Posted by robert on August 18, 2012.

5 of 5 stars

Excellent experience, has been difficult for me to get credit and also get a Quality car that included a warranty. There sales team was very nice and provided a homey down to earth experience that did not seem like a "car lot" (negative) experience. I would highly recommend them!

Posted by Nadine Wattep

s

5 of 5 stars

I came to purchase a vehicle and met this very professional salesman. I called late evening and he was pleasant and I told him that I will be getting off work at 8pm. He stated that he will be there and wait on me if I am interested.....His hospitallty was awesome. He kept checking on us while we were waiting on financing. He made sure that I stayed informed and were comfortable with the waiting period. This is the first time I ever experience buying a car that the salesman was honest about their vehicles. I will tell and refer my family and friend to Big Mac's Auto for their next purchase. This salesman name is Willie; I really appreciate your honesty with me from the start to finish. Your are a great salesman because of your personality and who you are as a person. Continue being you because I can honestly say tht I will come back for my next vehicle. Your customer service skills are excellent. C.L. Russell

5 of 5 stars

Been to alot of dealers and they seem to be all the same..Exept going to Big Macs Auto Sales..We were treated good and they were able to help me get financed concidering my credit is the worst...We were able to purchase a vehicle nicer than we thought! i would recomend anyone who needs financing for bad credit...these guys were great. Tom & Cheryal

5 of 5 stars

I was never lied to by Big Macs Auto Sales, as a matter of fact my credit SUCKED bad, and since I gave them all the correct information and never lied to them or the banks I was able to get a car loan. If you lie on your application to the bank, thats fraud, I wasnt going out like no punk, so I made sure to speak the truth and walked away with a bad *** Chevy Suburban. I would totally Reccomend Big Macs and all of their employees to buy a car from, they will make sure you are taken care of ONLY if your honest with them! Amy Beauford

My family bought a 2004 tahoe,and my rate went from 29.99 to 8.49 and we went to two other lots and were told no!!!Thank you big macs. Matt Chambers

5 of 5 stars

Easy credit ,professional experience. Have Warranty and excellent follow up. Gladis

5 of 5 stars

Aug 23, 2012

by jasonktucker

Andrew and Buck were extremely professional, courteous and made me feel welcome in their establishment. I was a first time car buyer and they got me a great low rate, the exact vehicle I wanted at a price I can afford. They took my old Buick as a trade in and worked with me in so many ways to make things happen. Without going into too much detail there was a slight hang up on the side of the credit union that looked like I may have not been able to get the vehicle. The credit union called Buck at Big Mac's and he took care of the issue on the spot in literally one minute, no questions asked. I will be referring all of my friends/family here and if in the future I find myself needing an additional or different vehicle I will certainly be coming back to Big Mac's Auto Sales. They have my business and recommendation for life.

I was very impressed!

5 of 5 stars

When me and my husband started car shopping in vancouver, we had no idea what to expect. Excepted pushy salesman and a bad company trying to rip us off and steal our hard earned money. But then we found ourselves at Big Mac's Auto Sales and let me tell you. Everyone there was in very happy spirits and welcoming! The service was quick and fast. Not to meantion we got the vehicle we were looking for at almost the exact payment we wanted per month! I give Big Mac's Auto Sales a 10 + for sure!!!

Posted by Rebecca Assford

5 of 5 stars

They made it easy

I just wanted to write a short note to whoever it may concern that the guys at Big Macs Auto Sales Rock! I still have bad credit because of what happened in 2008 and I tried a couple of other dealers first and they wouldn't help me and if they would they would only give me one choice! At Big Macs The Guys were great, they were friendly and curtious and they got me in a nice reliable car. It isnt my dream car but it will get me going again untill I build my credit!

Posted by Rob

5 of 5 stars

Overall Excellent

Hey everyone! I recently was in a very tight spot and needed a new car because mine was about to call it quits. I did what I was supposed to do and shopped around in Vancouver and Portland, and after more than 20 used car dealerships and one car sale gone very wrong I ended up right down the street from my house at Mac's. Not only were all the sales guys super nice and respectful but they understood what I was going through and made me feel like the big decision wasn't going to *** me in the a**! They were the only used car lot to offer any kind of warranty that I didn't have to pay for out of pocket and assured me that they would help me in any way they could. So after working on the price and payments I drove off in an awesome car that had more than 100000 less than my trade in. I couldn't be more happy with my new car. Oh *** something went wrong with the car and they have taken care of it...not only is my car being fixed by an awesome place but because it was gonna take too long they lent me a car until mine is fixed. I am a single mom and paying to rent a car is out of the question and living without a car is as well. Those guys are my hero's for making something very stressful seem so easy. I don't endorse many things but I fully stand by Mac's Auto Sales. So if you need a nice car and are scared of being screwed get down to Mac's they will take very good care of you!!!!

Review about: Bad Credit.

Comments

Anonymous
Vancouver, Washington, United States #742214

Purchased a 2005 Nissan Murano last New Year's Eve.Am trying to find Buck and Andrew.

Car lot has moved? Not sure. Anyway, the Murano got totaled two weeks ago and I need another one.

Anyone know how to reach these guys?360/892-3390

Anonymous
#718098

These are rugged responses , they are fake. This car lot rips people in hard positions off on a daily basis.

Big Macs Auto Sales - Total scam

1 comment
Not resolved

This dealership owned by burt girod is a total scam.The only way they can get you financing is by paying a huge fee to the lenders and passing that fee on to you.also they doctor the paperwork so you can trade in a xbox and they will make it look like it's worth a thousand dollars but actually just ad it into the price that's the same as stealing!

So if you want a good fleecing go see burt girod at big craps auto.oh he also owns his own finance co.I think that's illegal.

Save yourself the trouble.

Review about: Auto Financing.

Comments

Anonymous
Beaverton, Oregon, United States #707618

yellowpages.com and bigmacautosales.com show true reviews by real people. surprised

I didn't know there were any car dealers left that believed in customer service! Theses guys treated me great even though i have bad credit. Very Surprised!

Posted by robert on August 18, 2012.

5 of 5 stars

Excellent experience, has been difficult for me to get credit and also get a Quality car that included a warranty. There sales team was very nice and provided a homey down to earth experience that did not seem like a "car lot" (negative) experience. I would highly recommend them!

Posted by Nadine Wattep

s

5 of 5 stars

I came to purchase a vehicle and met this very professional salesman. I called late evening and he was pleasant and I told him that I will be getting off work at 8pm. He stated that he will be there and wait on me if I am interested.....His hospitallty was awesome. He kept checking on us while we were waiting on financing. He made sure that I stayed informed and were comfortable with the waiting period. This is the first time I ever experience buying a car that the salesman was honest about their vehicles. I will tell and refer my family and friend to Big Mac's Auto for their next purchase. This salesman name is Willie; I really appreciate your honesty with me from the start to finish. Your are a great salesman because of your personality and who you are as a person. Continue being you because I can honestly...

5 of 5 stars

Been to alot of dealers and they seem to be all the same..Exept going to Big Macs Auto Sales..We were treated good and they were able to help me get financed concidering my credit is the worst...We were able to purchase a vehicle nicer than we thought! i would recomend anyone who needs financing for bad credit...these guys were great. Tom & Cheryal

5 of 5 stars

I was never lied to by Big Macs Auto Sales, as a matter of fact my credit SUCKED bad, and since I gave them all the correct information and never lied to them or the banks I was able to get a car loan. If you lie on your application to the bank, thats fraud, I wasnt going out like no punk, so I made sure to speak the truth and walked away with a bad *** Chevy Suburban. I would totally Reccomend Big Macs and all of their employees to buy a car from, they will make sure you are taken care of ONLY if your honest with them! Amy Beauford

My family bought a 2004 tahoe,and my rate went from 29.99 to 8.49 and we went to two other lots and were told no!!!Thank you big macs. Matt Chambers

5 of 5 stars

Easy credit ,professional experience. Have Warranty and excellent follow up. Gladis

5 of 5 stars

Aug 23, 2012

by jasonktucker

Andrew and Buck were extremely professional, courteous and made me feel welcome in their establishment. I was a first time car buyer and they got me a great low rate, the exact vehicle I wanted at a price I can afford. They took my old Buick as a trade in and worked with me in so many ways to make things happen. Without going into too much detail there was a slight hang up on the side of the credit union that looked like I may have not been able to get the vehicle. The credit union called Buck at Big Mac's and he took care of the issue on the spot in literally one minute, no questions asked. I will be referring all of my friends/family here and if in the future I find myself needing an additional or different vehicle I will certainly be coming back to Big Mac's Auto Sales. They have my business and recommendation for life.

I was very impressed!

5 of 5 stars

When me and my husband started car shopping in vancouver, we had no idea what to expect. Excepted pushy salesman and a bad company trying to rip us off and steal our hard earned money. But then we found ourselves at Big Mac's Auto Sales and let me tell you. Everyone there was in very happy spirits and welcoming! The service was quick and fast. Not to meantion we got the vehicle we were looking for at almost the exact payment we wanted per month! I give Big Mac's Auto Sales a 10 + for sure!!!

Posted by Rebecca Assford

5 of 5 stars

They made it easy

I just wanted to write a short note to whoever it may concern that the guys at Big Macs Auto Sales Rock! I still have bad credit because of what happened in 2008 and I tried a couple of other dealers first and they wouldn't help me and if they would they would only give me one choice! At Big Macs The Guys were great, they were friendly and curtious and they got me in a nice reliable car. It isnt my dream car but it will get me going again untill I build my credit!

Posted by Rob

5 of 5 stars

Overall Excellent

Hey everyone! I recently was in a very tight spot and needed a new car because mine was about to call it quits. I did what I was supposed to do and shopped around in Vancouver and Portland, and after more than 20 used car dealerships and one car sale gone very wrong I ended up right down the street from my house at Mac's. Not only were all the sales guys super nice and respectful but they understood what I was going through and made me feel like the big decision wasn't going to *** me in the a**! They were the only used car lot to offer any kind of warranty that I didn't have to pay for out of pocket and assured me that they would help me in any way they could. So after working on the price and payments I drove off in an awesome car that had more than 100000 less than my trade in. I couldn't be more happy with my new car. Oh *** something went wrong with the car and they have taken care of it...not only is my car being fixed by an awesome place but because it was gonna take too long they lent me a car until mine is fixed. I am a single mom and paying to rent a car is out of the question and living without a car is as well. Those guys are my hero's for making something very stressful seem so easy. I don't endorse many things but I fully stand by Mac's Auto Sales. So if you need a nice car and are scared of being screwed get down to Mac's they will take very good care of you!!!!

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Big Macs Auto Sales - Buyers BEWARE!!! Big Mac's is a total ripoff and they are dishonest liars!

Vancouver, Washington 1 comment

Bought a vehicle there for $6000.00 dollars and was told it was a great car with a few minor repairs needed.The car lot fixed a couple of small issues, but in the 90 days we have had it we had to have a couple of other issues fixed only to find out that the engine block has an 80% crack in it.

I know there are no real guarantees when you buy a used car but for that price it should not have a cracked engine block. All these guys did was lie to us over and over again and said they would make it better to our faces and then tell us tough luck over the phone. I know from some of the employees talking they have had many issues from a bunch of customers having problems like we have had. If you want a reliable car that is in the condition even a used car lot should be selling don't go to Big Macs.

The should be calling themselves BIG RIPOFFS. No car lot should be able to get away with selling a car with a cracked engine block without disclosing the information with the potential buyer that there is something major wrong with the vehicle. They definately should not be able to sell a vehicle like that for the price we were charged. We are trying to rebuild our credit on a very tight income and these jerks totally screwed us and don't even care!

Like I said...

BUYER BEWARE.TAKE YOUR BUSINESS ELSEWHERE OR YOU WILL BE SORRY!

Review about: Vehicle Purchase.

Comments

Anonymous
Vancouver, Washington, United States #742208

Purchased a 2005 Nissan Murano less than a year ago.Trying to locate these people.

Anyone know where they've moved to? Trying to specifically find Buck or Andrew.

Any help would be appreciated.360 892-3390.

Big Macs Auto Sales - DISHONEST LIARS

Portland, Oregon 0 comments

Bought a vehicle from Big Macs that needed some repairs when we test drove it.Salesman was very nice and made it seem like he was going out of his way to get us the best deal and told us he only wanted us to be happy.

Promised to fix the issues if we bought the car and managed to get us into the vehicle the same day. Turns out several things needed to be replaced because it was running rough. Took it back to them when they were able to get it into the shop they use and get repairs done, but after the repairs were done the check engine light came on. The salesman assured me that they would make it right and get the rest fixed.

After I had the car a month we managed to get it back in to them so they could take it back to the shop to fix the main issue that was wrong, which was the same main issue we had when we test drove it. I was told to drop it off at the lot and they would take it back to the shop. Got a call later that day from a different salesman wondering why my car has been sitting there all afternoon. Then when I got another call back from them they stated that all the work promised in writing to repair the vehicle when we bought it was done, but the car still runs like *** and has no power, so it was obviously not fixed.

They fixed a couple of things that was wrong with it but it did not take care of the main problem that I was guaranteed was going to be fixed. I went in to talk to them about this and told them the issue they promised to fix was not fixed, and that they should have it done correctly, but was told I would have to pay for anymore work that the vehicle needed as they honored their promise. ***! The issue was never fixed in the first place after I was promised multiple times it would be and that last time I took it in was guaranteed it would be fixed and my car just sat there.

They did not even take it back over the the mechanic, but told me they did. I asked the salesman Greg if he was a liar then and he got extremely angry and started yelling at me and told me to get out. Whatever happened to " The customer is always right" and even if they aren't what kind of decent business would allow their employees to yell at customers and tell them to get out? WEll, the lost my repeat business, when we buy a car for our teenager we will definately be going somewhere else that's for sure.

I also had a friend who was going to go there because they need a new vehicle, but they aren't going to do business with them now either. Right there alone is several thousand dollars lost to them. If you want a good experience where salesmen don't yell at you when you catch them in a lie don't go to Big Macs. We even went over to the mechanic after Greg told us he took my car over to them that morning, and they verified that he did in fact NOT bring it in that day.

So a day without my car, special arrangements to get to work without it so it could just sit in their parking lot all day.

Beware before you shop there.They talk good, but follow through is not what it should be and the salesmen or at least a couple of them are downright rude liars!

Review about: Vehicle.

Big Macs Auto Sales - No Follow Through

Vancouver, Washington 1 comment
Not resolved

We purchased a used car that had a few very minor repairs needed.We were told the parts were on order and we would be notified when to bring it in.

After two months I called to inquire about the repairs and found out the parts had not even been ordered. I was told to check back in a couple weeks, which I did, but the parts were not in.

Now we have had the car almost 6 months and they continue to put off the promised repairs with one excuse or another.I have given up ever getting the parts or having them fix it.

Review about: Repair Delay.

Comments

Anonymous
Toledo, Washington, United States #655561

This place sucks ! I have heard so many people *** about the *** cars they buy at auction and sell for triple their value. LOSERS :x

Big Macs Auto Sales - Over-Priced Lemon

Vancouver, Washington 2 comments
Not resolved

Went in and bought a 2003 car with decent mileage.They said the price was higher then blue book because I had to be financed.They also told me to lie to the finance company about how much cash I paid down (they said they do it all the time, no biggie) I was told it was a good running, dependable car.

Price? $6,900 !!

On 2nd day had to take it for for issues, and then after the first week it needed a major repair/ water pump($300+), a couple weeks later another issue / Catalytic Convertor($289)then again about 2 weeks later we replaced engine speed control module & water pressue issues($100 for one issue, $258 for another) 5 days later, another issue , and to top it off, the mechanic at the repair shop said it had an old tranny (not original)the Head Gasket is leaking and causing engine to over heat the water to boiling by the pressure and toxins.The manager has not been sympathetic at all..it is now on the side of the road having blown a nhole out the hoses due to the high pressure in the water lines, and I plan to call them to go get it.

Review about: Defective Car.

Comments

gramma101510
Vancouver, Washington, United States #643815

Update on the Lemon: Big Macs refused to take it back or to allow us to have it towed there.Was told it's my car, my problem, and that I need to continue making payments.

Uhm..

no, no thank you.:cry

Anonymous
to gramma101510 Tempe Junction, Arizona, United States #701873

Hi, we are going thru the same thing we have hired a lawyer and Will not have up till we are out of our loan t

his place is garbage!!

Big Macs Auto Sales - Bait and Switch cons!

Vancouver, Washington 0 comments

Should be Bait and switch auto.

Went looking for a truck I saw on a buy before auction special for $745 called before I left, first (to be on the safe side) asked what was wrong and was told it was just a trade in and extremely high mileage.

Drove over an hour to the lot to find the vehicle was marked down to $588. Asked how it drove and was told it had a blown head gasket. But they would finance another car. OUTRAGEOUS!

What a complete waste of time and gas.I would never recommend buying a car from people like this.

Review about: Unprofessional Auto Sale.

Big Macs Auto Sales - Dishonset and unfair!

Portland, Oregon 8 comments
Not resolved

Don't be lied to by Big macs auto sales like I was.Not the best credit I already knew that but they said I would definitly get approved no matter my credit.

Got a car not my first choice but I know ith my credit I can't be that picky. They assured and promised me that it would be approved only to get a call a few days later asking me to bring the car back! Not even a simple were sorry.

Save yourself alot of grief and go somewhere else and the owner Bert as well as the salesperson Andrew if you could call him that are about is dishonest as they come.I don't want to see anyone no matter their credit treated like I was.

Review about: 2002 Ford Focus.

Comments

Anonymous
Portland, Oregon, United States #710199

Be thankful that you were not able to keep the vehicle.They actually did you a big favor.

If you had kept the vehicle chances are you would have a very overpriced lemon on your hands. These guys are definatley major liars, have no consiences whatsoever and are looking to screw as many people as possible.

With any luck they will be out of business before too many more people get taken by them.:(

gramma101510
Vancouver, Washington, United States #643808

Andrew was my salesperson as well.He wouldn't budge on the price, convinced me the price was more then reasonable, and then told me to lie to the finance company about how much cash I put down (I should have guessed then that dealing with them would be a nightmare)I never spoke to Bert, when I asked for the owner I was sent to someone named Titon.

The car is now sitting with a blown engine after owning it less then 3 months. His response?

It's my car, my problem.:(

Anonymous
#564645

Been to alot of dealers and they seem to be all the same..Exept going to Big Macs Auto Sales..We were treated good and they were able to help me get financed concidering my credit is the worst...We were able to purchase a vehicle nicer than we thought! i would recomend anyone who needs financing for bad credit...these guys were great. Tom & Cheryal

Anonymous
#519137

I was never lied to by Big Macs Auto Sales, as a matter of fact my credit SUCKED bad, and since I gave them all the correct information and never lied to them or the banks I was able to get a car loan. If you lie on your application to the bank, thats fraud, I wasnt going out like no punk, so I made sure to speak the truth and walked away with a bad *** Chevy Suburban. I would totally Reccomend Big Macs and all of their employees to buy a car from, they will make sure you are taken care of ONLY if your honest with them!

Anonymous
#517377

Sorry to hear that..I do know they are under new managment..Because my family bought a 2004 tahoe,and my rate went from 29.99 to 8.49 and we went to two other lots and were told no!!!Thank you big macs.

Anonymous
#499869

Joke of a car lot

Anonymous
to Me Kalama, Washington, United States #655562

:sigh A joke?Well, my sister in law wasn't laughing when the van they sold her broke down before she even made her first payment!

She is a single mom and needs a running car to get to work and transport her 3 kids! This crappy dealer is no laughing matter.

I hope they go out of business.:(

Anonymous
#499868

Joke of a car lot

View more comments

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